UX Research

Ensuring the Usability of your Design: The Case for User Research - Wireless Design and Development

Wireless product design is complex and constantly evolving. The usefulness of any wireless product only extends as far as its usability. User research allows wireless design and development teams to ensure products are usable, and to identify trouble areas that might require redesign or more focused user training. No wireless strategy is complete without accounting for user research on current and future wireless products.

Framing Effective Messages to Motivate Your Users - Smashing Magazine

What you say in a user experience matters. How you say it matters equally. The way you frame communication, or how you say something, could be extremely effective at persuading people to start using your product (or to use it more).

So, how do you frame messages effectively? This article explains how design teams can do so in a way that resonates with their users.

UX Researcher: A User's Manual - Boxes and Arrows

This article is a guide on what to expect, and how to get the most from your UX researcher–a user manual, if you will.

You will invest a lot in your researcher and you deserve the greatest return. You should have high expectations for this critical component of your UX team, and following the recommendations presented in this article will help maximize your return.

Persuasion: Applying the Elaboration Likelihood Model to Design - A List Apart

Persuasion isn’t a slick ad pitch or a campaign promise. It’s inherent to the content, style, and delivery of our messages, for better or for worse. Everything we say, do, and design has an impact on how our message is perceived—so why not put that power to work for you on the web? Victor Yocco shows us how to incorporate a deeper understanding of the psychological underpinnings of persuasion into our designs, allowing us to better reach—and win—the hearts of our users.