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What Is Adaptation Load? The Hidden Cognitive Cost of Generative UI
If you've used an AI-powered application that reorganizes its interface based on your behavior, you’ve experienced adaptation load, even if you didn't have a name for it. Adaptation load is the cognitive effort required to figure out what changed in an interface, why it changed, and whether you can still accomplish your goal with your existing knowledge. This hidden cost disrupts the expert user's spatial and procedural map of the interface,